Terms and Conditions for Property Owners on p2pbnb.com Website
1. Property Listing and Reservation Process:
1.1. Listing Information: When you list your property on our website, you are responsible for providing accurate and up-to-date information about the accommodation, including photos, descriptions, and pricing. Any changes to the property details should be updated promptly.
1.2. Reservation Confirmation: Reservations on p2pbnb.com are instant and when a guest makes a reservation at your property, it is automatically assumed that you have confirmed the reservation and that you agree to accommodate them according to the details provided in the reservation.
1.3. Calendar Synchronization: The calendar synchronization functionality provided by p2pbnb.com is intended to reduce the risk of double bookings at your property. p2pbnb.com in no way guarantees the elimination of the risk of double bookings. It is entirely your responsibility to keep track of new bookings made through p2pbnb.com and sync calendars with other platforms. p2pbnb.com assumes absolutely no liability in any form and under any circumstances in respect of double bookings.
2. Guest Communication and Support:
2.1. Guest Inquiries: It is your responsibility to promptly respond to guest inquiries, questions, and special requests. Clear communication enhances the guest experience and ensures a successful stay.
2.2. Property Rules and Policies: You are responsible for setting and enforcing property rules and policies. Any special requests or concerns raised by guests should be addressed directly with the guest.
3. Payment and Financial Terms:
3.1. Payment Processing: Payments for reservations are processed securely through our platform with the help of a third party payment provider. p2pbnb.com does not hold any responsibility for any delays, problems or financial disputes originating from the third party payment provider.
3.2. Payment Transfer: Payment amounts from guest reservations will be transferred to your account within 2 months after the guest's stay has taken place. Please ensure that your bank details are accurately provided for timely transfers. p2pbnb.com can not be held accountable for any payment delays originating from the third party payment provider.
4. Guest Experience and Property Quality:
4.1. Accommodation Quality: You agree to maintain the quality and condition of your property as advertised on our website. Any discrepancies between the listing and the actual property should be resolved promptly to ensure guest satisfaction.
4.2. Guest Reviews: Guests may leave reviews about their stay on our platform. These reviews reflect their experience and may impact future reservations. You cannot remove or manipulate guest reviews, but you can respond to reviews to provide additional context.
5. Liability and Disputes:
5.1. Liability: p2pbnb.com is not responsible for any actions, behaviors, damages, or losses caused by guests during their stay. You agree to handle any disputes, claims, or issues directly with the guests.
5.2. Indemnification: You agree to indemnify and hold p2pbnb.com harmless from any claims, liabilities, damages, or expenses arising out of your use of our platform, interactions with guests, or any disputes related to your property.
6. Privacy and Data Protection:
6.1. Guest Information: You will have access to guest information for the purpose of hosting them. It is your responsibility to handle this data in accordance with applicable privacy laws and regulations.
7. Changes to Terms and Conditions:
7.1. Updates: p2pbnb.com reserves the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
By listing your property and accepting reservations through p2pbnb.com, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please do not list your property on our platform.
For any questions or clarifications, please contact our customer support team.
Last updated: 11.08.2023